Cunard Queen Victoria Review 2023

Jul 14, 2023 | CRUISE TIPS, CUNARD, REVIEWS | 0 comments

Cunard Queen Victoria Review

Cunard Queen Victoria Review

We have sailed on the magnificent Cunard Queen Victoria several times and typically travel in the Princess Grill class. For this short break, we decided to try Britannia class.

In this review, we cover our experience over the four days of our cruise and look at the onboard facilities.

Related: 10 Reasons to Love Cruising with Cunard

PROFILE & STATS: Cunard Queen Victoria
Operator:Cunard Cruise LinePassengers:2081
Year Built:2007 (Refit in 2017)Crew:900
Registry:Hamilton, BermudaPassenger Space Ratio:43.7
Builder:Fincantieri (Marghera shipyard)Passeneger to Crew Ratio:1 : 0.4
Class:VistaDecks:12 passenger decks
Speed:18 knotsCabins:1037
Gross Tonnage:90,000 GRTLength:964.5 ft (294 meters)
Berlitz Rating:4 StarsBeam:106 ft (32.3 meters)
Christened by:Camilla, Duchess of CornwellCall Sign:ZCEF3
Related: Cunard Queen Victoria on Wikipedia

The Voyage Itinerary

Exploration to Hamburg Short Break – Southampton – Relaxing Sea Day – Hamburg – Relaxing Sea Day – Southampton.  Car Parking was arranged through Cunard and was excellent.

Our Stateroom

For this Queen Victoria Review, we could not secure our preferred suite in Princess Grill or Britannia Club Class stateroom and therefore decided to try Britannia Class. Our BA-grade Balcony stateroom was in a lovely midship location on deck 6 and convenient for most of the ship’s onboard facilities.

The stateroom size is relatively small at 192 sqft with a balcony of 54 sqft. Overall the cabin is compact. On the wall opposite the bed, there is a 40inch TV which disappointingly did not offer any interactive Smart Tv facilities like Account status, On Demand movies, booking restaurants etc. All a bit primitive compared with other cruise line offerings.

The bathroom was small by modern standards and definitely what we call a ‘one-person’ bathroom—a single vanity basin with a marble surround and plenty of shelving for all your toiletries. The shower cubical was small and featured a plastic shower curtain! These are still around on Cunard ships, and they don’t do it for us. Various soaps and other toiletries were provided, but nothing ever felt special.

Queen Victoria Review

Please PIN to save to your favourite Pinterest board

Dining and Restaurants

Britannia Restaurant

As we were in a Britannia Class stateroom, we were assigned to the Britannia Restaurant, which is the main Dining room onboard Queen Victoria. The restaurant is large, has a traditional art deco feel, and has around 300 Tables seating about 800+ guests. There are two levels: Deck 2 is used for open seating up to 500+ in one sitting Seats up to 300+, by reservation, and Deck 3 is for guests who have opted for fixed first sitting at 6.00 pm or second seating at 8.00 pm with an allocated table.
We found the restaurant to be civilised, but service was intermittent and slow at times.

Even though we opted for anytime dining, we found that you had to book your slot in the dining room using the Cunard My Voyage system. We did this, yet we still had to queue to get a table each night. The queues some evenings were probably 100 deep with long wait times. We didn’t like this and didn’t consider this ‘open seating’ or anytime dining.

The food quality could have been more exciting and refined but it offered a good choice. Vegetarian options were good.

Britannia Club Restaurant

This is an exclusive enclave for guests in Britannia Club Staterooms, which can seat up to 90 guests. (window seats only in big demand.)
On Deck 2 starboard, this restaurant offers a more refined and exclusive dining experience for a limited number of guests. The restaurant can seat up to 90 guests. It looked lovely, and there were never any queues.

Princess Grill Deck 11

This is our go-to choice when it comes to dining on Cunard. This exclusive restaurant is reserved for guests staying in the Princess Grill Suites and offers a luxurious dining experience.

The menu in Princess Grill is a step above the Britannia Restaurant, focusing on gourmet cuisine and fine dining. Each night, guests can choose from a selection of appetizers, entrees, and desserts, all expertly crafted by the ship’s talented chefs.

The service in Princess Grill is exceptional, with attentive and friendly staff who go above and beyond to ensure that every guest has a memorable dining experience. The elegant atmosphere and stunning ocean views add to the restaurant’s overall ambience.

Queens Grill Deck 11

An even more exclusive dining venue is the Queens Grill. Again this exclusive restaurant is reserved for guests staying in the Queens Grill Suites and offers a more formal but luxurious dining experience. We find the tables are a little too close together and prefer the layout in the slightly less formal Princess Grill.

Steakhouse at the Veranda Deck 2

Deck 2 up to 100 guests
Celebrating the provenance of the US, British Isles, and Australia, the chefs craft delicious appetisers and entrees with succulent prime cuts cooked to order, tantalising seafood and delightful desserts $30US pp for lunch, $50USD pp evenings

Dinner at the Lido – La Piazza – Deck 9

Italian Cuisine 25USD pp cover charge
La Piazza pays homage to Italy’s proud culinary traditions with locally grown ingredients and dishes heralding from mainland Italy and its Islands.

All Day Dining options

Lido Restaurant – Buffet – Deck 9

We found the food in the Lido to be generally quite good, with an extensive range of dishes ranging from lite bites, delight, salads and hot foods. There can be a lack of seating at mealtimes when the ship is full, and folks endlessly wander around looking for somewhere to sit. We gave up on one occasion and missed a meal!

The other thing we found was that there was absolutely no food available in the Lido at certain times of the day. For example, you were out of luck if you wanted a cookie with a cup of tea. When querying this, we were told we could use room service – that’s not the point.

Golden Lion Pub Deck 2

Always a popular destination, and again difficult to get a seat when the ship is full. A truly British Pub atmosphere with a selection of traditional British pub food and beers available.

Afternoon Tea

One of our cruising favourites. When travelling in a Grill Suite, you are offered afternoon tea in the Princess Grill Restaurant. This sophisticated experience offers a fine range of sandwiches, cakes, scones, and teas.

For Britannia stateroom guests, afternoon tea is served in the Britannia Restaurant and is adequate with a good range of offerings. Due to the number of guests being served, the waiting staff sometimes seemed overwhelmed. This is not a refined experience.

Cunrad Queen Victoria Review Golden Lion
The Golden Lion British Pub
Queen Victoria Review Princess grill
Princess Grill Flambe at your table

Entertainment Options

Cunard Queen Victoria is known for its luxurious amenities and top-notch entertainment options. On board the ship, guests can find a variety of activities to keep them entertained throughout their journey. From live music performances to theater shows, this magnificent vessel has something for everyone.

One of the highlights of the entertainment options on Cunard Queen Victoria is the Royal Court Theatre. This grand, two-story theater is the perfect place to catch a Broadway-style show or a stunning ballet performance. The theater is equipped with state-of-the-art sound and lighting systems, ensuring that every show is a memorable experience.

For those looking for a more intimate entertainment experience, there are several bars and lounges onboard where guests can enjoy live music and entertainment. The Commodore Club, for example, is a sophisticated lounge that offers stunning panoramic views of the ocean and serves up delicious cocktails and live music.

In addition to the theatre and lounges, Cunard Queen Victoria also offers a variety of other entertainment options. Guests can participate in dance classes, attend lectures and workshops, or simply relax and enjoy the beautiful scenery from one of the ship’s many outdoor areas. With so many entertainment options, guests have a memorable and enjoyable experience onboard Cunard Queen Victoria.

Silver Moon Ship Review Poole by night

Cunard Queen Victoria Top View

Queen Victoria Review

The Theatre on Queen Victoria

Internet Service

We need good internet connectivity whilst travelling, so we are hostages to the cruise lines and their obscene prices to use the onboard Wi-Fi internet service. We have experienced Cunard’s poor internet service before, but we reached a new low point on Queen Victoria.

For the princely sum of $ 24 USD per day or $ 18 USD per day, if you buy for the entire cruise, you get the aptly named Essential Service” which provides web browsing, email, music browsing, podcast and social media. For $ 36 USD or $24 per day for the whole cruise, you can purchase the Premium package, which adds Downloads of Audio books and video streaming.

We opted for the essential internet plan, which cost 54 USD FOR 3 days.

The only problem is that it would barely work in our stateroom. Sometimes we could connect, but mostly not. From experience, we have found that moving around the stateroom and trying to find a hotspot would work, but not this time.

The only solution was to go to one of the public areas and hope for the best. In the end, we found the card room was the best location for a reliable connection, albeit slow. We measured download speeds of 1.32MB/s and upload s of 0.51MB/s
As Cunard World Club Gold members, we received a $45 internet credit.

In our opinion, this service is poor in quality and value for money and urgently needs upgrading.

Passenger Mix

The average age of passengers was between 50 and 75 years old. Most were couples, with a handful of families and a few solo travellers. Most passengers were British and Europeans.

Cunard Cruise App

Cunard doesn’t have a mobile app but does provide a website link to a service called My Voyage which is an on board digital planner, designed to ensure every day of your holiday is as relaxing and enjoyable as can be. Whilst on board you can connect to the ship’s Wi-Fi for free to access My Voyage from your smart device, allowing you to easily plan where to eat and what to do each day.

Here you can view your dining reservations, review your onboard account, and purchase shore excursions and internet packages etc.

It was not as flexible as a standalone app as per most other cruise lines, buy we understand its features are constantly being upgraded.

Queen Victoria App

Dress Code

Knowing the dress code is essential when boarding any of the Cunard ships. During the day, casual attire is acceptable in most areas of the ship. However, in the evening, the dress code becomes more formal.

Evenings on a Cunard cruise have a sense of occasion with a dress code to match. After 5:45 pm the dress code will be either Smart Attire or Gala. Details of the dress code are posted in the Daily program.

Smart Attire
On Smart Attire nights, ladies wear blouses and skirts or stylish trousers and dresses. On the other hand, men dress in trousers with a collared shirt. A jacket and tie is optional. Cunard likens it to what you’d wear to a stylish restaurant or the theatre.

Gala (formal)
On Gala (or formal) nights, ladies are asked to wear an evening or cocktail dress, smart trouser suit or formal separates. Men should wear a dinner jacket, tuxedo or dark suit with either a tie or bow tie.
However, it’s worth noting that Gala nights may also adopt a theme. Cunard invites you to embellish or tailor your attire according to the theme. These themes include:
Black and White
Red and Gold
Roaring 20s
Masquerade Ball

Boutiques & Onboard Shopping

As frequent travellers, we always look forward to exploring the shopping options available on board the Cunard Queen Victoria. The ship offers an array of high-end shops and boutiques which cater to the needs of every traveller. From luxury fashion brands to fine jewellery, the shopping experience on board the Queen Victoria is nothing short of exceptional.

The Royal Arcade is a stunning space with a range of boutiques offering everything from designer clothing to exquisite jewellery. Whether you’re looking for a new outfit for a formal evening or a unique souvenir to take home, the Royal Arcade has something for everyone. The knowledgeable and friendly staff are always on hand to assist with any questions or recommendations you may need. There is also a superb bookshop and Cunardia memorabilia store.

What’s Included in Your Cruise Fare

  • Meals in the main restaurant and Buffet onboard
  • Enrichment Lectures
  • Shows and entertainment options
  • Most daily activities, unless otherwise noted
  • Use of the fitness centre
  • Self-service laundry
  • Room Service
  • Afternoon Tea

What’s Not Included in Your Cruise Fare

  • Gratuities
  • WiFi
  • Shore Excursions
  • Spa and salon facilities and treatments
  • Personal training sessions
  • The Casino
  • Drinks packages and wine collections.
  • Wine experiences
  • Premium soft and alcoholic drinks.
  • Alcoholic Beverages and speciality teas and Coffees
  • Speciality Dining
  • Speciality Afternoon Teas.
  • Gift packages.
  • On board retail and art gallery.
  • Selected classes, tours and activities on board.
  • Travel insurance.

Who Is This Cruise For?

Best for:

Older couples and families who want a traditional cruise experience that is not all about theme parks, waterslides and a generally action-packed experience.

Not for:

Families with small children or those looking for bold luxury on action-packed ships

Final Thoughts

Lovely to go to/from Southampton, which for us means no flying. Ship a little on the large side for us.

We will not sail with Cunard again unless we can get Britannia Club or Grill Accommodation, as it is the dining arrangements in Britannia which we are at odds with. Having to queue for the restaurant is a complete no-no, and we prefer more intimate dining expereinces.

Nickel and diming are evident everywhere. We like all-inclusive – gratuities paid, alcohol when and where we like it, free laundry, and specialiality restaurants. Hopefully, one day Cunard will oblige!!!! but then again.

Sailing on a new ship is preferable as Queen Victoria is showing signs of age and in our opinion needs a refurbishment.

Hopefully, you enjoyed this Cunard Queen Victoria Review. Let us know if you have sailed on this iconic ship.

Happy Cruising


Submit a Comment

Your email address will not be published. Required fields are marked *


Mike & Anita

Welcome all cruise enthusiasts!
We’re Mike & Anita, your spirited guides to cruising the high seas (and Rivers), and we’ve clocked in over 600 days at sea.

This blog is dedicated to all you cruise lovers out there. It is a place to dive into the wonderful world of cruising. Join us on this exciting voyage where we share not just tips but insider secrets and money-saving gems about cruising.

Whether you’re a seasoned sailor or a first-time cruiser, get ready to explore, learn, and soak up the joy of our seafaring adventures. Happy Cruising! 🚢✨

Find Out More

A passionate cruiser and photographer with more than 600 days at sea, and just a few, but growing number of Luxury River Cruises. Our expereince as hotel inspectors for a prestigous French brand help us uncover all the good things about luxury cruising. All-Inclusive Food and Wine Cruises always attract our attention!
Mike King - About Luxury Cruising Blog

Subscribe For Updates

We really do hope you enjoy our blog and all that we have to offer.  Don't miss out on our latest money-saving tips and tricks by joining our mailing list and becoming a Smart Cruiser!

We promise not to spam you and you can unsubscribe at any time...

You have Successfully Subscribed!

Subscribe To Our Newsletter

Subscribe To Our Newsletter

Join our mailing list and become a Smart Cruiser!

You have Successfully Subscribed!

Pin It on Pinterest